Privacy policy

Hovista values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information necessary to process your order

  • Order details and purchase history

  • Device, browser, and website usage information collected automatically through cookies and similar technologies

We collect only the information necessary to operate our store and provide our services.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about your orders

  • Process payments securely

  • Improve our website, products, and customer experience

  • Detect and help prevent fraud or unauthorized activity

  • Comply with applicable legal obligations

  • Send marketing emails when permitted by law or when you have chosen to receive them

Marketing Communications

If you choose to receive promotional emails, we may send you updates about new products, special offers, and other marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at support@hovista.shop.

Transactional emails related to your orders or customer support will continue to be sent when necessary.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Keep the website functioning properly

  • Improve website performance and user experience

  • Remember certain preferences

  • Support shopping and checkout functionality

  • Understand how visitors use our website

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Analytics and Advertising

We use Google Analytics to better understand how visitors interact with our website and improve our services.

We also use the Meta Pixel to measure the effectiveness of advertising campaigns and better understand customer interactions with our website.

These services may collect information such as your device information, browser type, pages viewed, and interactions with our website using cookies and similar technologies.

Payment Information

Payments are processed using secure payment providers. We do not store your complete payment card information on our servers.

We accept payments through:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

All transactions are processed in USD ($).

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted service providers that help us operate our business, including payment processors, shipping carriers, website service providers, analytics providers, and marketing service providers. These providers may use your information only to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we work to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Request information about how your personal information is processed.

  • Opt out of receiving marketing communications.

To exercise any applicable rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information through our website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will become effective when the revised Privacy Policy is published on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Address: Hovista, 1910 Story Ave, Bronx, NY 10473, United States

Email: support@hovista.shop

Phone: +1 646 701-5307

Customer support is available 24/7 via email.